With the ever changing world of technology, trends continue to advance with rapidity. This means that be it the business sector or the financial world, new trends will continue to emerge almost on a yearly basis. An interesting thing to note is that financial services are not simply relying on the progressive trends, but are actually looking forward to them with regards to their efficiency and productivity. The one thing to keep in mind is that people are becoming more and more tech savvy and will not be willing to keep up with the same way of service that they were used to 10 years ago. This is the reason that technology trends in the financial world are a win-win situation for the providers as well as the consumers.
Below are some of the trends that will be popular in 2015.
Mobile Payment Methods
The consumers’ trend of mobile usage has increased significantly in the past 5 years. This means that literally everything today is available on the touch of a mobile/ cell phone button; hence the reason why smartphones have become such a popular device. People are looking for the quickest and easiest method to explore, shop, and buy, which is exactly what a smartphone facilitates. According to co-founder and chief technology officer of Malauzai Software, Danny Piangerelli, credit unions as well as banks need to come up with applications that allow a consumer to pay off anything through mobile apps.
The newest iPhones released by Apple have built-in fingerprint technology which means that there is not only security but easier access to payment options, while reducing the danger of fraud.
Increased Usage of Cloud Deployment
Cloud deployment will also become effective in the year 2015. Why? Because there is a high demand of flexible working locations and the reliance on mobile devices! And the solution to all these things for financial work sectors is easy access cloud storage. When people have a good internet connection, they can log on to the web and connect with their work from any place at any time. No more would there be any issue of crashing servers or a fear of leaked information because of open connections. What is best though, is the fact that this will allow financial services to get in touch with all their customers within seconds at all times.
Taking Customer Experience Online
It is not only the bosses and their employees who are going to benefit from the changing trends in technology for the financial sector. Customers will likewise have advantages. Be it the account of a bank or some other kind of financial customer care, consumers will be able to access applications, portals and customized content that will help them gain a streamlined experience. Communication and resolution of problems will be quick and more effective. Customers will be able to take the help of the service providers by simply logging onto their mobile phones, no matter what part of the world they may be in.
So what do you think about these upcoming trends?